Whether it is a small refurbishment or a grand design, you want the finished product of any home improvements to be perfect and for the entire process to run smoothly from start to finish. Unfortunately, realistically, undergoing works without complications is near impossible.

Your choice in contractor will have a direct impact on the outcome of your development process, and by following these steps you can ensure that your choice in contractor makes your refurbishments an exciting experience, rather than the nightmare it can sometimes be.


Any contractor that is worth their weight in salt will have the certifications to prove it, find out if they are a member of the FMB (Federation of Master Builders) or similar well-respected groups.

Proof in the pudding

If the contractor has a website, take a look at some of their previous work – pay attention to the finer details, is the brickwork even? Is the paintwork smooth? It’s important to be able to see if they are skilled in their trade, not just have the ability to take a pretty picture.


It’s hardly glamorous, but it’s necessary to make sure you’re covered. Every construction company should have public and liability insurance, and do not just take their word for it – ensure they show you the certifications to prove it.

Dream Team

Knowing about the contractor’s team is extremely important; if they have a solid team of tradesman that have worked together for a while, they work like a well-oiled machine. Companies that have a fast turnover of staff are more likely to make errors due to failed communication. Also, if it’s a good company, tradesman are more likely to stay on board.

Attention to Detail

You’ll know from the first meeting with a contractor if he knows what he’s doing, but don’t let him overwhelm you with industry jargon. Make sure he explains every aspect of the development to you, and if he can’t, then chances are he’s making it up as he goes along.

With these points to hand, you’ll be able to ensure the smoothest possible outcome for your development.
On a side note, F.J Lane & Son Ltd just happens to tick all the boxes – so please don’t hesitate to contact us for a quote.